Email & Reminders Updated July 18, 2026

Customizing Your Email Templates

Edit the wording of your booking emails per account and drop in merge variables for booking details.

Article Email & Reminders

The default booking emails work out of the box, but you can make them sound like you. Email templates are customizable per account, so you control the wording of your confirmation, reminder, reschedule, and cancellation messages.

Merge Variables

Templates support merge variables, placeholders that are filled in with the real details of each booking when the email is sent. Use them to include things like the guest's name, the meeting date and time, the location, and the reschedule or cancel links, without editing anything by hand.

How To Customize

  1. Open your email template settings.
  2. Choose the template you want to edit, such as the confirmation or reminder.
  3. Rewrite the subject and body, inserting merge variables where you want live booking details to appear.
  4. Save. New bookings use your updated wording right away.

Coming Soon

SMS reminders are on the way, so you will be able to reach guests by text in addition to email.

Did This Answer Your Question?