Taking payment at booking, deposits, cancellation policy, pricing and packages.
Charging at booking is the cleaner default, but plenty of appointments cannot be priced until they are finished, and plenty of clients cannot pay by card at all. Thi...
Selling six sessions at once is better for retention and much better for cash flow than selling one six times. It also creates problems a single booking never has: e...
Most appointment pricing is a number someone picked years ago and never revisited. This is the arithmetic instead: what an hour of your time really costs once the un...
Once you have decided to take payment at booking, the next question is how much. A deposit, the whole fee, and a saved card with nothing charged behave very differen...
A cancellation policy is only worth having if clients see it before they book and you apply it the same way every time. This covers notice windows that reflect how l...
Asking for payment at the moment someone books is the strongest no-show control most businesses have, stronger than any reminder sequence. It is also the easiest way...
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