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Official City Department · Since 1957 Mon-Fri 7am-4:30pm · 24/7 Emergency Line
Home / Services & Departments

Services & Departments

Every Public Works division, what it does, and how to submit a request or report an issue.

Street Maintenance & Paving

Pothole repairs, resurfacing, curb and gutter work, and full road reconstruction across all city streets and alleys.

  • Pothole patching & emergency repairs
  • Asphalt resurfacing & overlay projects
  • Curb, gutter & sidewalk repair
  • Alley and right-of-way maintenance

Water & Sewer Systems

Operation and maintenance of water mains, fire hydrants, sanitary sewer lines, and lift stations throughout Hartvale.

  • Water main break response & repair
  • Fire hydrant inspection & maintenance
  • Sanitary sewer line cleaning & CCTV inspection
  • Lift station operation & maintenance

Solid Waste & Recycling

Curbside trash and recycling pickup, bulk item collection, and hazardous household waste disposal events.

  • Weekly curbside trash & recycling pickup
  • Bulk item & large appliance collection
  • Green waste & yard debris disposal
  • Household hazardous waste drop-off events

Stormwater & Drainage

Flood prevention, catch basin cleaning, channel maintenance, and stormwater quality compliance for city waterways.

  • Catch basin & inlet cleaning
  • Open channel and retention basin maintenance
  • Flood response and sandbagging coordination
  • Stormwater quality permit compliance

Traffic Signals & Signs

Installation, repair, and timing of traffic signals; placement and maintenance of street signs and pavement markings.

  • Traffic signal repair & timing adjustments
  • New signal installation & upgrades
  • Street sign fabrication & placement
  • Pavement marking & crosswalk repainting

Parks & Facilities Maintenance

Grounds upkeep, irrigation, playground inspection, and building maintenance for city parks and public facilities.

  • Turf, irrigation & landscaping upkeep
  • Playground equipment inspection & repair
  • Restroom & facility janitorial services
  • Parking lot and pathway maintenance

Service requests & reporting

The fastest way to get something fixed.

Most issues can be reported online any time of day. Use the contact form, include the street address or cross streets, and attach a photo if you have one. We will create a work order and assign a crew.

  • Submit requests 24/7 via the online form or email
  • Every report receives a work order number
  • Urgent safety hazards dispatched within hours
  • Residents notified when work is completed
Official department · Est. 1957

Need to report an issue or request a service?

Use our online form or call the main line — we will get the right crew on it.